Fix the Web

What is Fix the Web?

Fix the Web is an initiative aimed at tackling the problem of inaccessible websites – on a massive scale. Millions of disabled and older people are excluded from easily navigating their way around the web.  To compound the problem, it is often difficult to complain about the offending sites.

Fix the Web provides a quick and easy way for people to make complaints – as well as to introduce a volunteer-led process for those complaints to be reported back to website owners to get fixed.

The reporting process for a disabled person will take less than a minute and is easily done through a form on the site, via Twitter (#fixtheweb #fail, url and the problem) or by emailing There is also a toolbar available on the site for browsers, developed by Southampton University, which includes a reporting button.


Stephen Fry
Photo by Claire Newman Williams.

Stephen Fry supports Fix the Web

“We all expect a few glitches when we go on line, but when it comes to accessibility for disabled and older people, the problem is colossal. Fix the Web is doing something about it in a positive and practical way – I urge you to get involved and help get this problem fixed.  Fix the Web gets to the very heart of the problem – it’s pure genius!”

Fix the Web needs your help

At Citizens Online, we believe that disabled people should not be expected to fight their corner alone.  For this reason, Fix the Web is recruiting a huge taskforce of tech volunteers to champion the cause and report problems back to web owners. This will ensure that disabled users can make complaints quickly in the knowledge that there will be technical support on hand to take things forward on their behalf.

If you want to offer your technical skills to support the Fix the Web campaign, report problems you are experiencing as a disabled or older person, or find out more, visit the Fix the Web website or you can go directly to the Fix the Web video for an overview of the project.

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