Resources

Resources from Citizens Online

We have a comprehensive knowledge base from over 20 local community projects spanning a decade of experience. Combined with our support and experience we can offer local authorities, social landlords and local community organisations a range of resources to help you enable and deliver digital inclusion-related community projects in your area.  For more information about our resources, please get in touch via our Contact Us page.

Resources from our friends and partners

Whether you are helping others become digitally included or you need a little more support yourself, the resources below provide a wealth of knowledge and information to help you on your way.

We plan to add to this list over the coming months so if you would like to suggest a useful resource to share from this page, please get in touch via our Contact Us page.

Beginners guides

Whatever your reason for getting online, try these free Get IT Together resources from BT.Tailor-made guides for helpers and beginners

Go On, making getting online easy, from taking your first steps online to chatting to family and friends on Facebook, sharing digital photographs or learning how to shop online.Visit the Go On website here
Digital Skills websiteDigital skills website
Article on assistance available to older people
Householdquotes
Get online one click at a time with BBC FirstClick.Downloadable First Click guides

Accessibility and disability

The Vassall Centre Trust, a charity led by disabled people, is transforming a former military hospital in Bristol to make it fully accessible for people with all forms of impairment, to empower them and enable them to work on equal terms with non-disabled people. Visit the Vassall Centre Trust website
Information on Eye of India, an online translation tool.Translation help
Information from Microsoft on accessibilityMicrosoft Accessibility website
Makoa Disability Information and Resources. This US site provides a wealth of links to sites about assistive technology. Link to website
WebAIM (Web Accessibility In Mind) is a US site providing comprehensive web accessibility solutions. WebAim website
Information on using iPads iPad Basic Gesture Class

iPad Training Notes for Magnification

iPad Training Notes for Voiceover
Information on apps for people with disabilities.Accessibility - Useful Apps
AbilityNet is a national charity helping disabled adults and children use computers and the internet by adapting and adjusting their technology. Visit the AbilityNet website here

The over 55’s

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Internet safety

Childnet International - a non-profit organisation working with others to help make the Internet a great and safe place for children.Visit the Childnet International website here
UK Safer Internet Centre - find out the latest advice on how to use the internet and new technologies safely and responsibly. Also find a range of practical resources, news and events focussing on the safe and responsible use of the internet and new technologies.Visit the UK Safer Internet Centre here
Choose internet safety guides.
Choose has written a three-part guide to Internet safety for adults. The guides are available here:
How to stay safe online: Communicate
How to stay safe online: Find Things
How to stay safe online: Personal Information
BT have published information on how to stay safe online.Internet and security resources
Virgin Media, Sky, TalkTalk and BT - have combined forces to launch a campaign designed to promote awareness of internet safety.Visit the Internet Matters website here.
Guides to Internet safetyinformation on staying safe online
A Parents Guide to Facebookinformation on staying safe on Facebook
UK Safer Internet CentreAdvice on staying safe online
Consumer Guide Against Pension Fraud and Scams Consumer Guide Against Pension Fraud and Scams
Find out how to stay safe on your Smartphone with this guide from Digital Digital Unite smartphone safety guide
Little Book of ScamsLittle Book of Scams

Courses and learning

Digital Unite are passionate about supporting people to realise the benefits of using technology and helping you unleash your digital talents.Visit the Digital Unite website here
Ebook reader
If you are a member of a library you can download books from the internet using your library card and a pin. Here are some quick guides that will help you to do this.
English language ebook guide for Welsh libraries
Welsh language guide for Welsh libraries
Find out how to stay safe on your Smartphone with this guide from Digital UniteDigital Unite smartphone safety guide

Tools and apps

Make the Internet super easy by creating a page of Internet Buttons.Visit the Internet Buttons website here

Useful links

The Vassall Centre Trust, a charity led by disabled people, is transforming a former military hospital in Bristol to make it fully accessible for people with all forms of impairment, to empower them and enable them to work on equal terms with non-disabled people. Visit the Vassall Centre Trust website
Information on Eye of India, an online translation tool.Translation help
Information from Microsoft on accessibilityMicrosoft Accessibility website
Makoa Disability Information and Resources. This US site provides a wealth of links to sites about assistive technology. Link to website
WebAIM (Web Accessibility In Mind) is a US site providing comprehensive web accessibility solutions. WebAim website
Information on using iPads iPad Basic Gesture Class

iPad Training Notes for Magnification

iPad Training Notes for Voiceover
Information on apps for people with disabilities.Accessibility - Useful Apps
AbilityNet is a national charity helping disabled adults and children use computers and the internet by adapting and adjusting their technology. Visit the AbilityNet website here
Whatever your reason for getting online, try these free Get IT Together resources from BT.Tailor-made guides for helpers and beginners

Go On, making getting online easy, from taking your first steps online to chatting to family and friends on Facebook, sharing digital photographs or learning how to shop online.Visit the Go On website here
Digital Skills websiteDigital skills website
Article on assistance available to older people
Householdquotes
Get online one click at a time with BBC FirstClick.Downloadable First Click guides
Childnet International - a non-profit organisation working with others to help make the Internet a great and safe place for children.Visit the Childnet International website here
UK Safer Internet Centre - find out the latest advice on how to use the internet and new technologies safely and responsibly. Also find a range of practical resources, news and events focussing on the safe and responsible use of the internet and new technologies.Visit the UK Safer Internet Centre here
Choose internet safety guides.
Choose has written a three-part guide to Internet safety for adults. The guides are available here:
How to stay safe online: Communicate
How to stay safe online: Find Things
How to stay safe online: Personal Information
BT have published information on how to stay safe online.Internet and security resources
Virgin Media, Sky, TalkTalk and BT - have combined forces to launch a campaign designed to promote awareness of internet safety.Visit the Internet Matters website here.
Guides to Internet safetyinformation on staying safe online
A Parents Guide to Facebookinformation on staying safe on Facebook
UK Safer Internet CentreAdvice on staying safe online
Consumer Guide Against Pension Fraud and Scams Consumer Guide Against Pension Fraud and Scams
Find out how to stay safe on your Smartphone with this guide from Digital Digital Unite smartphone safety guide
Little Book of ScamsLittle Book of Scams
Digital Unite are passionate about supporting people to realise the benefits of using technology and helping you unleash your digital talents.Visit the Digital Unite website here
Ebook reader
If you are a member of a library you can download books from the internet using your library card and a pin. Here are some quick guides that will help you to do this.
English language ebook guide for Welsh libraries
Welsh language guide for Welsh libraries
Find out how to stay safe on your Smartphone with this guide from Digital UniteDigital Unite smartphone safety guide
Make the Internet super easy by creating a page of Internet Buttons.Visit the Internet Buttons website here

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