Our team and Board of Trustees

The team at Citizens Online. If you’d like to join us please check our current vacancies

Helen Dobson – Managing Director
Rebecca Leece – Finance Director
Natalie Thorpe – Project Manager
Joanne McMahon – Operations Manager

Research team
Dr Emma Koivunen – Research Manager
Ellen Martin – Research and Evaluation Officer

Digital Champion projects
Frankie Fowler-Burtwell – Digital Inclusion, Access and Safety Partnership Manager, West Sussex
Mandeep Aujla – Digital Champion Coordinator, Dartford and Thurrock
Sara Caselton-Bone – Digital Champion Coordinator, Leighton Linslade
Jackie Leese – Digital Champion, Triodos Bank

Digital Brighton & Hove
Anna Dolphin – Project Coordinator & Digital Champion

Digital Gwynedd / Gwynedd Ddigidol
Llion Elis – Project Manager
Will Aron – Digital Champion
Richard Ameson – Digital Champion

The Citizens Online Team
The Citizens Online Team

Board of Trustees

Hugo Drayton – Chair of Trustees
Hugo has deep international experience in publishing, media and digital transformation. He led Inskin Media from launch to a global, brand advertising business; was Managing Director of The Telegraph Group; and led Advertising.com, Europe. Hugo is an independent Board Director at Future plc (FTSE250) and (AIM-listed) Gfinity plc. He also advises several media & ad-tech businesses. Hugo is a Trustee (former Chairman) of the British Skin Foundation (BSF), and a Trustee of the Felix Byam Shaw Foundation (Felix Project) charities.

Richard Coleman – Treasurer

Richard qualifed as a Chartered Accountant in 1974. He has worked for various Exxon affiliates in the UK and abroad, retiring from the position of UK Downstream Controller in 2009.  In addition to his role as Treasurer for Citizens Online, he is also a Trustee of Youth Options and the Shipwrecked Mariners Society.

Charles Lowe – Trustee

Charles is an acknowledged industry expert on telehealth. He chairs the TAHI Assistive Living Working Group and is an active member of the Royal Society of Medicine’s Telemedicine and eHealth Council. Charles has extensive experience in delivering health management applications, initiating new products and improving the effectiveness of the remainder for many clients including; LB Newham, Telehealth Solutions, Surrey County Council and many NHS organisations.

Tuli Faas – Trustee
Tuli is an international technology lawyer with expertise in commercial law and the protection of intellectual property as a corporate asset. She has worked for MasterCard, Thales and currently SITA, the world’s largest provider of communications and IT services to over 500 airlines. Tuli is passionate about promoting the wider benefits of technology in all areas of society. In addition to her voluntary work for Citizens Online, she is also a business mentor at The Prince’s Trust, supporting young people setting up in business.

Lucy Willis – Trustee

Janak Gunatilleke – Trustee
Janak is a qualified medical doctor with 16 years’ of experience in healthcare. He has expertise in digital health, operations, and consulting. He has worked across a range of blue chip and boutique consulting firms, and at start-ups. Janak is passionate about using data and technology to improve patient outcomes. He has an MBA and is currently completing a masters in Data Science.

Javier Diez-Aguirre – Trustee
During his 25 years in international marketing, Javier has specialised in helping businesses thrive in times of change, whether they’re growing rapidly, repositioning themselves or going through M&As. Fluent in three European languages, he’s studied and worked in various countries around the world. His truly global approach was recognised by Inter-National-Ist Magazine when he was named an ‘Internationalist of the Year’ in 2007. He’s regularly called on by the marketing press to share his views on how to tame data overwhelm and the role of AI in marketing. He’s also a valued speaker at the International Advertising Association, the CMO Network and the Global Digital Marketing Summit as well as at the IESE Business School in London. Javier holds a PhD in Microbial Biochemistry from Imperial College.

Jonathan Spry – Trustee
Jonathan is a Founder Director and CEO of Envelop Risk Analytics Ltd. Jonathan has over 20-years of insurance and investment banking experience covering strategy, innovation, technology and capital management in the insurance industry.

Previously, Jonathan was Managing Director, Head of Insurance Solutions and Advisory at StormHarbour Securities and ran both Insurance Capital Management and UK Insurance Coverage at RBS. Before RBS, he was a Senior Vice President at Guy Carpenter. He has also been S&P’s Head of ILS in Europe and has worked in corporate and structured finance and M&A at Morgan Stanley and Bank of Tokyo-Mitsubishi.

Jonathan has a keen interest in technology policy and is a committed advocate for digital inclusion and the belief that the benefits of technology should be shared by all. Jonathan holds an MBA from the University of Oxford.