11 recommended resources for understanding digital accessibility

You may have watched the video we produced on digital accessibility in 2015 for Global Accessibility Awareness Day. This laid out some key principles and tips for designing digital products such as websites for maximum accessibility. We’re still very proud of the video and the research that went into it, but things move on quickly… Continue Reading 11 recommended resources for understanding digital accessibility

The Citizens Online website redesign

In with the new We needed a new website! Everybody at Citizens Online agreed. The previous version had served us well but it had become over-grown and harder to use and navigate over the years. Additionally, our old logo felt tired and out-dated, and we wanted a fresh image and to feel confidence in our… Continue Reading The Citizens Online website redesign

New digital inclusion partnership in Kent!

A man standing at the front a room full of people, gesturing with both arms. He is stood in front of a presentation slide titled "Activity highlights: Communications and outreach"

We’re working with a consortium of housing providers across Kent, to enable residents to use the internet and develop their digital skills. The consortium includes Town & Country Housing Group, Orbit, West Kent Housing Association and Golding Homes. The work is being part-funded by the Big Lottery Fund as part of a programme of work called One Digital.
The overall aim of the new partnership is to improve tenants’ basic digital skills, and their confidence to access online opportunities and services. Almost half of those who are digitally excluded live in social housing. Digital inclusion can give tenants more choice and control, and better access to lower-cost, improved services.
The new partnership will begin with a research and partnership development project within Kent, focused on digital exclusion issues within the social housing sector. We’ll produce a detailed evidence base of the digital exclusion issues, focusing on some key areas, leading to an action plan for tackling these issues. Continue Reading New digital inclusion partnership in Kent!