Help us research the impact of the pandemic on digital support for people aged 50-70

The Covid-19 pandemic has presented a huge variety of challenges. The restrictions and guidance introduced to slow the spread of coronavirus/Covid-19 have dramatically shifted work, and access to goods, services, entertainment and social connection, to online alternatives. Citizens Online is an independent charity that works to ensure that people aren’t excluded from the online world… Continue Reading Help us research the impact of the pandemic on digital support for people aged 50-70

Digital Brighton & Hove: New Team | New Start | Same Ethos

The Digital Brighton & Hove project is a cross-sector partnership which brings together over 300 organisations tackling digital exclusion across the city. Started in 2015 as a stand-alone piece of research on digital exclusion, this successful local partnership is now in its fourth phase of funding and delivery. The next phase of the project has… Continue Reading Digital Brighton & Hove: New Team | New Start | Same Ethos

Covid-19 and digital inclusion: Digital Brighton & Hove’s response so far

As witnessed during the Covid-19 pandemic, the power of communities and networks is in being able to draw on trusted relationships, both at individual and organisational levels, to tackle common challenges together. The foundations we’ve put in place in Brighton & Hove over the past few years, and the relationships and mutual trust we’ve built over this period, have been vital in enabling us to quickly react to the pandemic.

When we embarked on a new stage of the Digital Brighton & Hove project last summer, little did we know that we would end up recruiting a new local project team to help deliver tablets to vulnerable people, be providing remote digital skills support for people via Zoom and supporting a growing local network of local organisations needing to rapidly shift their services online.

This was at least the aim until Covid-19 hit all of our lives and disrupted the plan. But with disruption also comes opportunities and focus – and if ever there was a time to draw on the range of skills, experience and knowhow from our engaged local network, Covid-19 lockdown was it! Continue Reading Covid-19 and digital inclusion: Digital Brighton & Hove’s response so far

Introducing Digital Welcome – Supporting SMEs with essential digital skills

As we start to meet with friends and family and ease cautiously out of lockdown, more and more of us are asking, “What now?” Zoom was once a word once only used to describe racing cars; now it’s part of our daily lexicon. Video calls, chat apps and online social networks have provided a vital… Continue Reading Introducing Digital Welcome – Supporting SMEs with essential digital skills

Citizens Online launches research into Digital Exclusion in population screening programmes

We’re really excited to launch our research report into digital exclusion in population screening programmes in England. We were asked by Public Health England to undertake an in depth assessment of changes to the way the service is likely to communicate in future. PHE have plans to move away from printed information leaflets and increasingly directing the public towards information online: web pages, downloadable PDFs, animations and videos. Continue Reading Citizens Online launches research into Digital Exclusion in population screening programmes

We all need to be asking people about their digital skills

The recent Coronavirus crisis has taken us all by surprise. When you were making plans for 2020 I’ll bet they didn’t include being at home for 23hrs a day, queuing 2m apart to get into a supermarket, or home schooling your kids. The virus has highlighted how important digital technology is in helping most of… Continue Reading We all need to be asking people about their digital skills