Research and more support to build Dorset’s basic digital skills

Dorset is celebrating Get Online Week (15-21 October) by announcing a partnership with digital inclusion experts Citizens Online. Around 150,000[1] of Dorset residents, including Poole and Bournemouth, lack at least one digital skill[2]. Citizens Online is helping to build the county’s digital champions programme – and is inviting any organization interested in helping to reduce… Continue Reading Research and more support to build Dorset’s basic digital skills

Citizens Online publish Digital Inclusion report on Kent Social Housing

Digital inclusion charity Citizens Online launches its report into digital inclusion issues in Kent. 137,000 people aged 16 or over in Kent (nearly 10% of the population) have never used the Internet, or last used it over three months ago. Citizens Online was appointed by a consortium of social housing providers in Kent to research… Continue Reading Citizens Online publish Digital Inclusion report on Kent Social Housing

88 year-old Sylvie gets online in Brighton & Hove

Photo of Josie and Sylvie

Sylvie is 88 years old and has lived in a Seniors Housing scheme in Hollingdean, Brighton, for a number of years. A keen IT learner and crochet enthusiast, she has been making the most of the monthly digital gadget drop-ins run by our community Digital Champion, Josie Jeffery, for the past six months. Continue Reading 88 year-old Sylvie gets online in Brighton & Hove

Case Study: Volunteer Digital Champion

At Citizens Online, we use the term ‘Digital Champion’ to refer to people who help others understand the benefits of using the internet and can show them how to do simple things online. We believe Digital Champions can make a huge difference to people’s lives. We advocate for the use of different types of Digital… Continue Reading Case Study: Volunteer Digital Champion

11 recommended resources for understanding digital accessibility

You may have watched the video we produced on digital accessibility in 2015 for Global Accessibility Awareness Day. This laid out some key principles and tips for designing digital products such as websites for maximum accessibility. We’re still very proud of the video and the research that went into it, but things move on quickly… Continue Reading 11 recommended resources for understanding digital accessibility