People of all ages may experience digital inequality, but older people are more likely to be in this group. They are also at higher risk of being affected by the Coronavirus and being additionally socially isolated. This means they are more likely to be cut off from essential support without skills, confidence and access to online help. We are concerned about the possible implications and are determined to put our knowledge and experience to good use. Continue Reading Citizens Online Calls for Free Internet For All in the UK
Are you self-isolating? Or avoiding social contact? Take your first steps online! This page provides guidance on how to get started doing more online. Continue Reading Take your first steps online!
It’s been over a year since we launched the new Tech for Good Brighton meetup. And what a year it’s been! Continue Reading Tech for Good Brighton — One Year In
Each year, in April, we ask all the DCs working with our projects to complete a simple form during one particular week, noting down the number of people they have helped and what kinds of activity or skill they helped with. This process captures extra detail that is not usually collected by the DCs. Continue Reading Estimating our digital inclusion impact: Al-Khwarizmi style
Citizens Advice are often at the heart of a local digital inclusion network, either as a delivery organisation with staff and volunteers helping out as Digital Champions, or as a strategic partner with deep insights into the local digital skills landscape. Continue Reading Citizens Advice and digital inclusion
Of course numbers are useful. We use them to measure the scale of an issue like digital exclusion, and to evidence the impact we make. But relying solely on the numbers can be very misleading.
When looking for value and success in a digital inclusion project, we believe it’s much more than a numbers game. Continue Reading The Ben Stokes approach to digital inclusion
Over the past year we have been fortunate to work in the gentle rolling hills of idyllic Dorset, helping the county council roll out their digital inclusion work.
They asked us to build on some impressive groundwork, and give recommendations of how to improve. Continue Reading Playing the Long Game
We examined the latest data from the Oxford Internet Institute, that helps deepen our understanding of the complex issues with online privacy and safety. Continue Reading Privacy and safety online: stepping forward
Universal Credit is the hot potato; the unruly party guest that won’t leave and no one knows how to handle without a scene. Here’s why we’re worried. Continue Reading Universal Credit — Digital Inclusion’s Unruly Party Guest
We’ve come to realise that there are some significant needs across the social sector regarding how to change organisational approaches to digital.
A change that requires new approaches, new skills and a new culture — a journey of discovery which staff, volunteers, leaders, trustees and service users alike need to embark on together. Continue Reading Creating a more digitally confident Brighton & Hove — it’s happening, join the ride