Citizens Advice are often at the heart of a local digital inclusion network, either as a delivery organisation with staff and volunteers helping out as Digital Champions, or as a strategic partner with deep insights into the local digital skills landscape. Continue Reading Citizens Advice and digital inclusion
Of course numbers are useful. We use them to measure the scale of an issue like digital exclusion, and to evidence the impact we make. But relying solely on the numbers can be very misleading.
When looking for value and success in a digital inclusion project, we believe it’s much more than a numbers game. Continue Reading The Ben Stokes approach to digital inclusion
Over the past year we have been fortunate to work in the gentle rolling hills of idyllic Dorset, helping the county council roll out their digital inclusion work.
They asked us to build on some impressive groundwork, and give recommendations of how to improve. Continue Reading Playing the Long Game
We examined the latest data from the Oxford Internet Institute, that helps deepen our understanding of the complex issues with online privacy and safety. Continue Reading Privacy and safety online: stepping forward
Universal Credit is the hot potato; the unruly party guest that won’t leave and no one knows how to handle without a scene. Here’s why we’re worried. Continue Reading Universal Credit — Digital Inclusion’s Unruly Party Guest
We’ve come to realise that there are some significant needs across the social sector regarding how to change organisational approaches to digital.
A change that requires new approaches, new skills and a new culture — a journey of discovery which staff, volunteers, leaders, trustees and service users alike need to embark on together. Continue Reading Creating a more digitally confident Brighton & Hove — it’s happening, join the ride
As an organisation, Citizens Online is all about inclusion and equality of access, so the Disability Confident Scheme really resonated with us.
Signing up to the scheme has been incredibly helpful in enabling us to reevaluate our policies and procedures, training, and the culture in which we work. Continue Reading Citizens Online joins the Disability Confident Scheme
We’re pleased to present our DBH Evaluation and Impact Report which highlights the key statistics, achievements and challenges of the past 2 years. Continue Reading Citizens Online publish Digital Brighton & Hove Evaluation and Impact Report
Accredited training and development through the DCN has enabled some BUCFP volunteers to find paid employment. Continue Reading Brighton Unemployed Centre Families Project trains 14 volunteers using the Digital Champions Network
Glenn has been a Community Digital Champion with the Digital Brighton & Hove project for the past three years, and has helped 600 people with digital skills. Continue Reading Brighton & Hove Community Digital Champion Glenn helps over 600 people with digital skills