The recent Coronavirus crisis has taken us all by surprise. When you were making plans for 2020 I’ll bet they didn’t include being at home for 23hrs a day, queuing 2m apart to get into a supermarket, or home schooling your kids. The virus has highlighted how important digital technology is in helping most of… Continue Reading We all need to be asking people about their digital skills
Understand community needs in the Coronavirus pandemic. Find surgeries with lower levels of digital engagement, and/or higher numbers of older people. Continue Reading Citizens Online launches digital exclusion GP surgery map
The All Party Parliamentary Group on Social Integration will hold two virtual evidence hearings on Zoom next week, as part of its ongoing inquiry into efforts to reach isolated groups during the COVID-19 crisis. An initial session on Tuesday 14 April will look specifically at how digital divides are impacting on groups and individuals. Continue Reading MPs’ COVID-19 Inquiry asks if digital divides are increasing isolation
Are you self-isolating? Or avoiding social contact? Take your first steps online! This page provides guidance on how to get started doing more online. Continue Reading Take your first steps online!
People of all ages may experience digital inequality, but older people are more likely to be in this group. They are also at higher risk of being affected by the Coronavirus and being additionally socially isolated. This means they are more likely to be cut off from essential support without skills, confidence and access to online help. We are concerned about the possible implications and are determined to put our knowledge and experience to good use. Continue Reading Citizens Online Calls for Free Internet For All during Covid-19
It’s been over a year since we launched the new Tech for Good Brighton meetup. And what a year it’s been! Continue Reading Tech for Good Brighton — One Year In
Each year, in April, we ask all the DCs working with our projects to complete a simple form during one particular week, noting down the number of people they have helped and what kinds of activity or skill they helped with. This process captures extra detail that is not usually collected by the DCs. Continue Reading Estimating our digital inclusion impact: Al-Khwarizmi style
Citizens Advice are often at the heart of a local digital inclusion network, either as a delivery organisation with staff and volunteers helping out as Digital Champions, or as a strategic partner with deep insights into the local digital skills landscape. Continue Reading Citizens Advice and digital inclusion
Of course numbers are useful. We use them to measure the scale of an issue like digital exclusion, and to evidence the impact we make. But relying solely on the numbers can be very misleading.
When looking for value and success in a digital inclusion project, we believe it’s much more than a numbers game. Continue Reading The Ben Stokes approach to digital inclusion
Over the past year we have been fortunate to work in the gentle rolling hills of idyllic Dorset, helping the county council roll out their digital inclusion work.
They asked us to build on some impressive groundwork, and give recommendations of how to improve. Continue Reading Playing the Long Game