Our Digital Champions have been providing personalised digital support in seniors housing schemes, increasing older people’s digital confidence. Continue Reading Working collaboratively to help older people become more digitally confident: how are we doing?
Our Community Digital Champions have provided digital skills support in Bartholomew House Customer Service Centre over the past year. Here’s what we learnt. Continue Reading Digital champion work in Brighton & Hove City Council’s Customer Service Centre
DBH ran Share Your Story digital sessions where service users and staff could record activities, collect stories and share them through digital communication tools using a tablet or smartphone. Continue Reading Helping people in supported accommodation to share their stories using digital tools
Josie Jeffery worked for DBH as a Community Digital Champion and helped around 15 learners a week. With a background in community work, Josie brought a passion for helping people into her role. Continue Reading Digital Champion Josie helps service users and staff to do more online
Around 133,000 people in Surrey can’t communicate, access content, complete a transaction, solve a problem or remain safe online, according to the Office for National Statistics.
To combat this, Citizens Online has teamed up with Surrey County Council to support residents lacking digital skills. Continue Reading County council joins forces with charity Citizens Online to tackle digital exclusion
Giorgio, a local resident from Evelyn Court, has been getting monthly one-to-one support at a digital gadget drop-in run by Digital Brighton & Hove. During these sessions, he has learnt how to use Facebook and YouTube, and shop online, as well as finding out about online safety. Continue Reading Giorgio reconnects with his brother online
Brighton resident Bob has been attending the Digital Brighton & Hove Gadget Workshops held at Hazelholt, with his dog, Rebus. The residents really look forward to their visits and Rebus is a firm favourite at these events.
His first question for the Digital Brighton & Hove team was how he can share this interest in nature with a wider audience. The team helped him by showing him how to post his videos and pictures using social media; using Facebook and YouTube. Continue Reading Bob shares his love of nature online
Digital Brighton & Hove recently ran a day of ‘digital discovery’ for local charities and social enterprises keen to embark on their digital journey and start turning initial interest into action. Continue Reading Towards a more digitally confident third sector in Brighton & Hove – making change happen?
Carwyn Jones recently attended one of the Digital Drop In Sessions in the Porthmadog area looking for support. During the drop-in sessions Carwyn was helped by Rachel Martin, a Digital Champion with the Digital Gwynedd scheme, to set-up a new email address, organise his online job searches and completing benefit applications. After attending the sessions for three weeks he secured a new job in a local shop. Continue Reading Carwyn gets online, and back to work
Here’s an opinion — the Digital by Default agenda is contributing to a loneliness crisis in the UK, and digital inclusion is not the remedy for loneliness that I would love it to be.
The often-stated reasons to become Digital By Default are that services can be delivered more efficiently online and cost less to run, acknowledging also that more and more customers now demand an online service — it’s what people want.
But cheaper transactions come at a social cost. They may be more efficient for a service to deliver, but are they good for our very human need for connection? Continue Reading Digital By Default, Lonely By Design