Case Study: Professional Digital Champion

Rachel Martin has been working as a professional Digital Champion for Citizens Online as part of the Digital Gwynedd project since July 2017. She says, “It’s really satisfying getting [isolated people] on Skype and email, then seeing them later on attaching photos to their emails without thinking about it.” Continue Reading Case Study: Professional Digital Champion

Digital Brighton and Hove

Digital Brighton and Hove is a cross-sector partnership which brings together over 300 organisations working to create a more digitally confident city. One of our flagship projects, it is run in partnership with Brighton and Hove City Council.

The project provides innovative solutions and services for digitally excluded people, and work to support staff and volunteers in other organisations with their digital transformation journeys. Continue Reading Digital Brighton and Hove

Digital Gwynedd

Citizens Online has been working in Gwynedd since 2011. Digital Gwynedd has developed significantly over this time and today our hugely successful project and the value of the work has been recognised by both Gwynedd Council, who have provided match funding and an award nomination and runner up prize in the WCVA 2018 Third Sector Awards.

Digital Gwynedd is one of our flagship projects, and really shows what our Switch model can achieve. Continue Reading Digital Gwynedd

Our Partnerships with Local Authorities

The pressure to save money is acute for Local Authorities. Citizens Online has extensive experience in developing localised, cross‐sector partnerships to ensure sustainable digital inclusion provision. Our experience suggests that digital inclusion needs to be embedded into service provision.

Local Authorities have much to gain from a joined‐up, partnership‐based approach to digitally‐enabled citizens. Continue Reading Our Partnerships with Local Authorities

Our Partnerships with Businesses

Citizens Online has partnered with businesses since our early days, when Microsoft sponsored us to produce a report on Corporate Social Responsibility in the IT sector. We began a long‐standing partnership with BT in 2002 to tackle the growing inequalities around internet use. That partnership has led to in‐depth support for over 50 communities. Businesses can have an important role in promoting digital inclusion and skills. Continue Reading Our Partnerships with Businesses