Glenn has been a Community Digital Champion with the Digital Brighton & Hove project for the past three years, and has helped 600 people with digital skills. Continue Reading Brighton & Hove Community Digital Champion Glenn helps over 600 people with digital skills
Our Digital Champions have been providing personalised digital support in seniors housing schemes, increasing older people’s digital confidence. Continue Reading Working collaboratively to help older people become more digitally confident: how are we doing?
Our Community Digital Champions have provided digital skills support in Bartholomew House Customer Service Centre over the past year. Here’s what we learnt. Continue Reading Digital champion work in Brighton & Hove City Council’s Customer Service Centre
DBH ran Share Your Story digital sessions where service users and staff could record activities, collect stories and share them through digital communication tools using a tablet or smartphone. Continue Reading Helping people in supported accommodation to share their stories using digital tools
Josie Jeffery worked for DBH as a Community Digital Champion and helped around 15 learners a week. With a background in community work, Josie brought a passion for helping people into her role. Continue Reading Digital Champion Josie helps service users and staff to do more online
Carwyn Jones recently attended one of the Digital Drop In Sessions in the Porthmadog area looking for support. During the drop-in sessions Carwyn was helped by Rachel Martin, a Digital Champion with the Digital Gwynedd scheme, to set-up a new email address, organise his online job searches and completing benefit applications. After attending the sessions for three weeks he secured a new job in a local shop. Continue Reading Carwyn gets online, and back to work
Digital Champions are people who help to support the process of digital inclusion. In this blog, I focus on digital champions being deployed in a strategic way to support service transformation and other organisational agendas. Continue Reading A Strategic Approach to Digital Champions
Sylvie is 88 years old and has lived in a Seniors Housing scheme in Hollingdean, Brighton, for a number of years. A keen IT learner and crochet enthusiast, she has been making the most of the monthly digital gadget drop-ins run by our community Digital Champion, Josie Jeffery, for the past six months. Continue Reading 88 year-old Sylvie gets online in Brighton & Hove
Citizens Online is delighted to announce that a volunteer from its Digital Gwynedd project, has won the ‘Digital Volunteer’ category at the Wales Volunteer of the Year Awards 2018.
Martin Hunt, from Aberdesach, won the award for his role as a Digital Champion. He supports the local community to get online at free drop in sessions held every Friday at Penygroes Library. Continue Reading National award for Digital Gwynedd volunteer
Citizens Online is delighted to announce that its project, Digital Gwynedd, has supported the Welsh translation of an accredited training course to better help frontline staff in Wales support customers with digital skills.
The course, ‘Using your role to help customers get online’ explores how frontline members of staff can identify a person’s digital skill requirement, and then teaches light touch ways of engaging them in digital participation.
As a member of the Digital Champions Network, Digital Gwynedd facilitated the Welsh translation of the course with Digital Unite and with funding
from Digital Communities Wales and Gwynedd Council. Continue Reading New bilingual e-learning course helps people get online