Here’s our latest list of recommended resources we’ve gathered from around the web to help you stay in touch with family, friends or colleagues during the coronavirus outbreak – or to help you to help others!
Contents:
- General support for older people
- Online essentials
- Digital Champion resources
- Video calling for individuals
- Video conferencing for organisations
- Remote working
- Privacy and security
General support for older people
The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week, 365 days of the year.
- They also offer telephone friendship where they match volunteers with older people based on their interests, facilitated group calls, and help to connect people with local services in their area.
Online essentials
Accessibility
- Dementia and Computing (AbilityNet)
- How to access in-built accessibility settings (AbilityNet)
Communications
- Using Skype (Digital Unite)
- Setting up and using webcams (Digital Unite)
- How to use Facetime and iPhone and iPad (Digital Unite)
- Using Facebook (Digital Unite)
- Video Calling (Learn My Way)
Health
- Using the NHS app and NHS websites to manage your health online (Digital Unite)
- Using the internet to get ready for coronavirus (Learn My Way)
- The NHS website: a how to guide (Learn My Way)
Online safety
- Email safety tips (Digital Unite)
- How to stay safe online (Digital Unite)
Online Shopping
- Using Online Shopping (Digital Unite)
Smartphone
- How to download an iphone app (Digital Unite)
- How to download an android app (Digital Unite)
- What is 4G? (Digital Unite)
Digital Champion Resources
As well as their helpful guides linked to above, Digital Unite have a range of great courses for digital champions who are members of the Digital Champions Network… helping them to help others.
Organisations who want to host Digital Unite’s Covid-19 resources on their own site for free can find out more here.
Video calling for individuals
Facebook Messenger
- Using Messenger on Facebook (Facebook)
FaceTime
- How to use FaceTime (Digital Unite)
Skype
- Skype Tutorial (GCF Global)
- How to use WhatsApp (GCF Global)
Video conferencing for organisations
MS Teams
- Remote Working with MS Teams (UpSkillDigital)
Virtual conferences
- How to run an online virtual conference (Fundraising Everywhere)
Virtual meetings
- How to facilitate effective virtual meetings (Beth Kanter)
Virtual workshops HOWTO
- Master Remote Workshops Guide (Design and Climate, via @rufflemuffin on twitter)
Zoom
- How Zoom can improve collaboration (TechSoup)
- Using Zoom with breakouts (Zoom)
Remote working
- How to work remotely in a time of coronavirus (CivilSociety)
- How to stay connected while working remotely (The Catalyst)
- How to embrace remote work (Trello)
- Top 10 Remote Working Tips (SCVO)
- Guide to Remote Working (Adur & Worthing Councils)
Privacy and Security
Introductory guides
- How to stay safe online (Digital Unite)
- Email safety tips (Digital Unite)
- How to shop safely online (Digital Unite)
- 10 top tips for smartphone security (Digital Unite)
- Adjusting your privacy settings in Windows 10 (Digital Unite)
Overviews
- An introduction to cyber security and data protection (University of York)
- The General Data Protection Regulation – more commonly referred to as GDPR (Get Safe Online)
