We currently have vacancies for a remote Digital Champion and 2 Digital Champions in the Liverpool/St Helens/Warrington area.

Digital Champions – 2 positions available

Liverpool/St Helens/Warrington area

Torus Foundation is the charitable arm of Torus, the North West’s largest affordable homes provider. Their vision is one of growing stronger communities. Places where people have access to the best life chances and opportunities to learn and earn.

Citizens Online is working with Torus Foundation to deliver person centred digital skills training for tenants in sheltered accommodation. This digital inclusion service is aimed specifically at increasing the digital skills and confidence of Torus tenants.

We are recruiting two Digital Champions to deliver this support to tenants of 38 sheltered housing schemes, across Liverpool, Warrington, and St Helens. Digital Champions will organise and deliver sessions on a fortnightly basis at each scheme, with arrangements for both group sessions (of a maximum eight attendees at any single session) – and the provision of one-to-one support.

Alongside these sessions the Digital Champions will also work with the Digital Champion Coordinator to train staff in the sheltered housing schemes and volunteers to become Digital Champions. We will also provide access to our freephone telephone helpline, which learners could access either for regular one-to-one support or one-off reminders or assistance.

You’ll have a good knowledge of digital skills, but first and foremost you’ll be passionate about helping others — you’ll need to have excellent people skills and be comfortable working with people from diverse backgrounds. You will also be enthusiastic about digital technology and the benefits it can bring to society.

Many new learners will be vulnerable people who may have never used a device or connected to the internet, so patience, empathy and excellent communication skills are essential for this role (in fact they’re more important than your technology skills).

Please see the Job Description PDF linked below for fuller information including salary, contract duration and hours.

The closing date for applications is 9:00am on Monday 2nd August 2021.

Download Job Description as PDF

Job Details and How to Apply

If you have further questions about the role, please contact Laura Simpson by email loading... or on 07551171309.

Digital Champion

Home-based (remote support via telephone)

We are working with a sustainable financial client. Their mission is to help create a society that protects and promotes quality of life and human dignity for all. Their sustainable financial products have enabled individuals and organisations to use their money in ways that benefit people and the environment. The client is in the process of digital transformation and recognises that there are many people who lack motivation and confidence to use digital products.

Citizens Online is supporting the client’s customers with person-centred digital skills support. We are recruiting a Digital Champion to deliver this support remotely via our free telephone helpline.

The Digital Champion will help our client’s customers (learners) to get online, or do more online to develop digital skills and confidence. You’ll engage with learners to find out their interests, and be creative with your approach to support learners to begin and progress on their digital journeys.

You’ll have a good knowledge of digital skills, but first and foremost you’ll be passionate about helping others. You’ll need to have excellent people skills and be comfortable working with people from diverse backgrounds. You will also be enthusiastic about digital technology and the benefits it can bring to society. Many learners may have never used a device or connected to the internet, so patience, empathy and excellent communication skills are essential for this role (in fact they’re more important than your technology skills).

Please see the Job Description PDF linked below for fuller information including salary, contract duration and hours.

The closing date for applications is 6:00pm on Tuesday 3rd August 2021.

Download Job Description as PDF

Job Details and How to Apply

If you have further questions about the role, please contact Laura Simpson by email loading... or on 07551171309.

Volunteering

We’re not currently recruiting any more volunteer Digital Champions.