A digital champion helps a learner with a laptop

We’re looking for volunteer Digital Champions to support learners with digital skills in GwyneddBrighton & Hove, North Yorkshire and Leighton Buzzard.

We’re also looking for remote digital champions to support people over the phone.

What does it take to be a Digital Champion?
You don’t have to be a technical whizz to be a Digital Champion. You do need to be patient, understanding and a great communicator.
Digital Champions volunteer their time to help others to improve their digital skills and benefit from using the internet safely. Every learner is different, but common tasks you’d be helping people with include:

  • Finding their way around a device
  • Setting up an email account
  • Searching for information on the internet
  • Using communication tools like Zoom and Facetime
  • Signposting to hobbies
What is a Digital Champion? Not necessarily a technical whizz. A staff member, volunteer or client. Someone willing to share knowledge/skills. Someone who understands the benefits of digital. Someone with ideas.
What is a Digital Champion? Illustration by https://www.chrisandrewcartoons.co.uk/

We provide initial training (CPD Accredited) and ongoing support. You can volunteer as much time as you like but we ask that you can commit to a minimum of 2 hours per month. If you’d like to apply, please complete the form below or email volunteer@citizensonline.org.uk.

The great thing about volunteering is that you can help out at a time that suits you, and even a short amount of time each week can make a life-changing difference to someone!

Volunteer Digital Champions, Digital Gwynedd

Digital Gwynedd is funded through the UK Community Renewal Fund. This project will focus on coordinating and delivering the provision of essential digital skills support to economically inactive adults and vulnerable people who lack the skills and confidence to use digital.

We are looking for volunteer Digital Champions who will be supported by our project team to help people across Gwynedd with digital skills. Please see the role descriptions (available in English and Welsh) below for full details of the role and how to apply.

Download VolunteerDCRoleDescriptionWelsh

Download VolunteerDCRoleDescriptionEnglish-2

Apply to volunteer with us