Digital transformation can be challenging for organisations.

You’re designing brilliant online services – but how can you ensure that everyone can access them and has the skills to use them?

Switch is our answer: a whole system approach to digital inclusion, based on our years of delivery experience and research.

Community Fund logo

Switch projects are currently match funded by the National Lottery Community Fund up to 50%, significantly reducing the costs of a project to your organisation.

The problem of digital exclusion

We know that there are pockets of digital exclusion everywhere; the problem is systemic, and no organisation can address it alone. Switch is our tried and tested sustainable solution that will help you improve digital access and skills across your community by:

  • pinpointing where digitally excluded people live in your area, using detailed data and mapping tools
  • analysing your local digital inclusion assets, and locating the gaps in provision
  • assessing your organisation’s capability to deliver a digitally-inclusive service, and how stakeholders in your area can work together more effectively to tackle digital exclusion
  • being the launchpad for a local, cross-sector digital inclusion network with a joint action plan
  • supporting you to implement a Digital Champions programme, including membership of the Digital Champions Network

Switch brings people together to tackle the issues. We usually find that many agencies in an area offer digital skills support but sometimes don’t know about each other’s services, duplicate effort or miss opportunities for collaborating and improving services. Our approach yields better results through an improved evidence base and promoting shared understanding between organisations.

Talk to us now about our Switch offer

… or read on to find out more

Switch: a flexible approach

We know that organisations are at very different stages of digital transformation, so we’ve made Switch flexible. There are many elements that can be tailored to your needs in a bespoke digital inclusion package.

A project usually takes four to six months to complete. The lead partner is usually a local authority, clinical commissioning group or housing association. We’re equally happy to work with a consortium of partners who may work together on joint aims.

Switch… in depth

There are three main phases to our Switch approach: Switch Readiness, Switch Resources and Switch Resilience.

Get in touch now to find out more – you can use the form below.