Gave our project confidence and energy

Penny Syddall photo

Having Citizens Online looking over our shoulder for a year gave them an in-depth understanding of what we do in Dorset’s Routes to Inclusion programme. They led stakeholder meetings which brought people together and engaged them effectively in the issues of digital inclusion.

The maps provided us with insight into particular client groups and locations we needed to focus on. The final report gave us confidence and energy to push ahead with existing and new initiatives, reach more people and make more of a difference.