Digital Brighton & Hove - Citizens Online

Digital Brighton & Hove helps residents to build digital skills and confidence. We work in partnership and have built a cross-sector partnership which brings together over 300 organisations working to create a more digitally confident city. We train volunteers and staff in our network organisations to be digital champions. There are currently 288 digital champions across the City. We also work with Tech-Takeback and other local partners to provide those in need with devices and data.

The Digital Brighton & Hove offer

Support for individuals

Freephone digital skills helpline
Tailored 1-2-1 and group support from trained Digital Champions
Access to computers and other digital devices

To request digital support in Brighton & Hove please complete our online referral form here, phone our Freephone Digital Support Helpline on 0808 196 5885 or text 07575 977345

Digital Access, Support and Courses Map

The map below shows where free digital support, computer access and courses are available across the City.

Please contact us on DigitalBH@citizensonline.org.uk with additional digital offers to add to the map.

Pins in Yellow and have a star symbol have digital support from a Digital Champion available.
Pins in Blue and have a computer symbol have computers and internet access available.
Pins in Red and a book symbol are digital skills courses.

Support for organisations

Digital Brighton & Hove supports over 300 organisations across the city to embed digital inclusion. We do this in in the following ways:

Run the Digital Inclusion Network, building a partnership approach to digital inclusion across the city. To join the Digital Inclusion Network in Brighton & Hove, sign up here
Share best practice and digital inclusion resources
Provide Digital Inclusion training to help your staff and volunteers provide digital support to others

If you would like to find out more about our work on the Digital Brighton & Hove project email us on DigitalBH@citizensonline.org.uk

Current funders and partners

The Digital Brighton & Hove project is currently funded by Brighton & Hove City Council, CAE Technology, GTR Thameslink Your Community’ Improvement Fund.

Organisations in the Digital Brighton and Hove network include Grace Eyre, Impact Initiatives, Volunteering Matters Brighton Lifelines and University of Sussex Institute of Development Studies.

Find out more about our work with the University of Sussex Institute of Development Studies on the Brighton Employment Project here.

“Thank you for the Digital Champion training. As a result, Grace Eyre is hosting our first online safety drop-in for anyone with a learning disability or autism to attend. Please do share as an outcome of your excellent resources.”
Charlotte, Grace Eyre

Digital Brighton & Hove impact so far

Between April 2023 and September 2023, the DBH project and our partners have:

Continued developing a partner network of 300+ organisations and 1000+ people engaged in all aspects of digital inclusion
Trained 34 new Digital Champions and supported 288 existing Digital Champions
Supported at least 4,658 new learners
Delivered 2,318+ sessions of digital skills support
Over 8,800 Attendances to digital support sessions
Digital Brighton & Hove has provided 216 Digital Devices across the city

Digital Champion Anna Dolphin, distributing tablets to isolated people in Brighton & Hove and helping them get started online

“My Digital Champion is wonderful – I can’t thank her enough…We do need this kind of help right now. People think it is a big mountain [to climb] but with my Digital Champion it is not. Brilliant, brilliant!”
Learner, Brighton

“How can I thank you for all you’ve taught me on the laptop? You are such a good teacher – so patient and reassuring. As you know I was so nervous to begin with but gradually you’ve taken that fear away & assured me I CAN do it. Thank you so much!”
Learner, Brighton