At the start of the pandemic, we knew there were many people at severe disadvantage in terms of accessing essential goods, services, job opportunities and financial support. We wanted to research the impact of the pandemic with regard to internet use among people in their 50s and 60s in particular. Continue Reading New research: Helping digitally excluded people in their 50s and 60s during the pandemic
As we start to meet with friends and family and ease cautiously out of lockdown, more and more of us are asking, “What now?” Zoom was once a word once only used to describe racing cars; now it’s part of our daily lexicon. Video calls, chat apps and online social networks have provided a vital… Continue Reading Introducing Digital Welcome – Supporting SMEs with essential digital skills
The recent Coronavirus crisis has taken us all by surprise. When you were making plans for 2020 I’ll bet they didn’t include being at home for 23hrs a day, queuing 2m apart to get into a supermarket, or home schooling your kids. The virus has highlighted how important digital technology is in helping most of… Continue Reading We all need to be asking people about their digital skills
Understand community needs in the Coronavirus pandemic. Find surgeries with lower levels of digital engagement, and/or higher numbers of older people. Continue Reading Citizens Online launches digital exclusion GP surgery map
Are you self-isolating? Or avoiding social contact? Take your first steps online! This page provides guidance on how to get started doing more online. Continue Reading Take your first steps online!
People of all ages may experience digital inequality, but older people are more likely to be in this group. They are also at higher risk of being affected by the Coronavirus and being additionally socially isolated. This means they are more likely to be cut off from essential support without skills, confidence and access to online help. We are concerned about the possible implications and are determined to put our knowledge and experience to good use. Continue Reading Citizens Online Calls for Free Internet For All during Covid-19