We can provide support with digital skills from one of our trained Digital Champions. We offer a freephone Digital Skills Helpline for people who need help to get started.
Our Free Digital Support Helpline 0808 196 5883
Do you (or does someone you know) need help to get started using technology or want to build your confidence to do more online?
If so please call 0808 196 5883 and leave a message. One of our team of trained digital champions will call you back and offer friendly, patient support over the phone.
Citizens Online’s in-person support
We provide Digital Champion support and help with access to data and devices in certain areas. Read more about our projects in Brighton and Hove and Gwynedd.
Contact us to find out more about how we can support a Digital Champions programme in your area or organisation.
Find local digital support
There is a lot of digital support taking place across the country. We have collected the information below about websites which compile local digital support.
England
North West
- Cheshire support
- Greater Manchester support
- Lancashire support
- Liverpool support
North East
Yorkshire and Humber
- Leeds support
- Yorkshire and Humber – interactive map
East Midlands
- Derbyshire support – interactive map
East of England
- Cambridgeshire support
- Essex support
- Norfolk support – digital skills and support
- Norfolk support – health and digital inclusion
London
South East
South West
Rest of the UK
Northern Ireland
- Digital hubs – NI libraries
- Digital support – interactive map
Scotland
- Digital support – interactive map
Wales
- Digital support – interactive map
National support
The following links cover nationwide digital support:
- Ability Net, ‘My Computer, My Way’ – how to guides on using your device
- Age UK – look for your area to see what digital support your local branch offers
- Digital Unite – technology guides on a range of topics
- Good Things Foundation – map of digital inclusion hubs
If you know of a signposting site you think should be added, please contact us here.
Recent posts for ‘Help for people’
UN Global Sustainable Development Goals: How Citizens Online contributes – Part 2
Digital support and a tablet enable Kevin to get a job and create digital art
End Digital Poverty Day: How Citizens Online are working to end digital poverty
Supporting parents into work and online learning – Digital Brighton & Hove
Supporting Frank to navigate with a keyboard and mouse – also fixing his broadband
