Since 2000, Citizens Online has developed a wealth of experience in digital and social inclusion, digital skills, leadership and transformation. We care about the digital world and the experiences people have within it – we are here to help make them positive.

To implement successful digital transformation, inclusion and accessibility must sit at the heart of any changes. We help to ensure that your clients, residents and service users are supported to participate in the digital age, leading to increased take-up of your digital services.

We provide a wide range of services and consultancy. Get in touch to discuss how we can help your organisation.

A panel discussion about digital inclusion featuring five people
A panel discussion about digital inclusion

Recent posts for ‘Help for organisations’

Hugo Drayton, Chair of Citizens Online

Welcome to our new Chair

Citizens Online appoints former Telegraph boss Hugo Drayton as the new Chair of Trustees Citizens Online, ...

Digital inclusion in banking – A partnership approach

As we all move towards a more digital, connected future, it is crucial that anyone ...

Working with North Yorkshire organisations to deliver digital skills support

A key part of Citizens Online’s work to promote digital inclusion in North Yorkshire is ...

Digital Inclusion in North Yorkshire

Since 2020, Citizens Online has been working with North Yorkshire County Council and the seven ...
Digital Welcome - An SME Owner in their artisan craft workshop

Digital Welcome wrap-up

by Jessica Cruse, Digital Welcome Project Manager The Digital Welcome pilot project has now finished and ...
screenshot of part of map from PHE report

Citizens Online launches research into Digital Exclusion in population screening programmes

We’re really excited to launch our research report into digital exclusion in population screening programmes ...

All posts for ‘Help for organisations’