Since 2000, Citizens Online has developed a wealth of experience in digital and social inclusion, digital skills, leadership and transformation. We care about the digital world and the experiences people have within it – we are here to help make them positive.
To implement successful digital transformation, inclusion and accessibility must sit at the heart of any changes. We help to ensure that your clients, residents and service users are supported to participate in the digital age, leading to increased take-up of your digital services.
We provide a wide range of services and consultancy. Some examples of our recent work with organisations can be found below. Please get in touch to discuss how we can help your organisation.

Recent posts for ‘Support for organisations’
UN Global Sustainable Development Goals: How Citizens Online contributes – Part 2
Reflecting on United Nations Day, we are discussing why digital inclusion is important to the...
How Citizens Online contributes to achieving the UN’s Global Sustainable Development Goals
In 2012 the United Nations (UN) produced 17 Sustainable Development goals to achieve “a better...
End Digital Poverty Day: How Citizens Online are working to end digital poverty
September 12th is End Digital Poverty Day, read on to find out why it’s important...
Supporting parents into work and online learning – Digital Brighton & Hove
The PACE team contacted Digital Brighton & Hove who were able to fast track this...
The poorest households are trapped in a cycle of digital poverty
Research into digital poverty with households with an income under 25K per year. From the...
Our work with Brent Council
An example of partnership working to tackle digital exclusion with Brent Council, Hyperoptic and Citizens...