Since 2000, Citizens Online has developed a wealth of experience in digital and social inclusion, digital skills, leadership and transformation. We care about the digital world and the experiences people have within it – we are here to help make them positive.

To implement successful digital transformation, inclusion and accessibility must sit at the heart of your strategy. We know organisations are under pressure to do more for less and increasing digital transactions is a proven way to improve customer satisfaction, as well as save money. Citizens Online consultants can help to ensure that your clients, residents and service users are supported to participate in the digital age, leading to increased take-up of your digital services. Increasing digital inclusion will also help people to; improve health and wellbeing, live independently for longer, access better jobs, save money, and improve education and life-long learning.

Our services

We provide a wide range of services and consultancy. Including:

We provide a wide range of services and consultancy. Some examples of our recent work with organisations can be found below. Please get in touch to discuss how we can help your organisation.

Group of people from organisations working together
The One Digital Partnership Team

Recent posts for ‘Support for organisations’

Kensington and Chelsea Council Logo

A digital maturity assessment for Kensington and Chelsea Council

What is a digital maturity assessment? A digital maturity assessment is used frequently in organisations...
Photo of the Dartford Crossing bridge at night

Designing with digital inclusion at the core

Transportation Agencies, like many businesses that are digitally transforming, try to operate more efficiently by...
The UN Sustainability Goals

UN Global Sustainable Development Goals: How Citizens Online contributes – Part 2 

Reflecting on United Nations Day, we are discussing why digital inclusion is important to the...
Image from Citizens Online with 6 United Nations Development Goals: Number 3 'Good Health and Well-being', 'Number 4 'Quality Education', Number 8 'Decent Work and Economic Growth', Number 10 'Reduced Inequalities', Number 12 'Responsible consumption and Production', with a photo of a learner being supported by a Digital Champion.

How Citizens Online contributes to achieving the UN’s Global Sustainable Development Goals  

In 2012 the United Nations (UN) produced 17 Sustainable Development goals to achieve “a better...
Image from citizens online with the title 'END DIGITAL POVERTY DAY" with logos from Digital Poverty Alliance and Citizens Online. The text reads 'Citizens Online are working to end digital poverty by: helping people, supporting organisations, and sector and cross-sector collaboration"

End Digital Poverty Day: How Citizens Online are working to end digital poverty 

September 12th is End Digital Poverty Day, read on to find out why it’s important...

All posts for ‘Help for organisations’