About us

Citizens Online was established in 2000. Citizens Online exists to eradicate the digital divide. As the world becomes more digital, we are on a mission to make digital transformation inclusive for all. We work towards the goal of everyone being able to benefit from digital technology – regardless of; age, income, education or skill level, disability, health, literacy, language, gender, ethnicity or any other potential barrier that could prevent people accessing the online world. We believe that no-one should be left behind in today’s digital age. We also respect that not everyone wants to use online services and believe that they shouldn’t have to.

Our vision and mission

Citizens Online’s vision is: An inclusive society where everyone can benefit from being online
Our mission, is to be the voice of the digitally excluded to ensure they are not left behind in the digital world


We are a UK registered charity, governed by our Board of Trustees.

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