Building confidence with digital skills – Richard’s Story

Citizens Online are working with Torus Foundation to deliver digital skills support to residents of Torus sheltered housing schemes. Richard is 82 and lives in a sheltered housing scheme in Warrington. He has been attending digital skills sessions and building confidence with digital skills. Brushing up on digital skills Richard had some experience in using… Continue Reading Building confidence with digital skills – Richard’s Story

The many benefits of being online: Margaret’s story

Margaret is 82 and is a resident in one of Torus’ sheltered housing schemes in Warrington where Citizens Online are delivering digital skills sessions in partnership with Torus Foundation. Margaret owned a tablet which she used occasionally to access the internet, but like many people she was worried about security online. She has found out… Continue Reading The many benefits of being online: Margaret’s story

Working with North Yorkshire organisations to deliver digital skills support

A key part of Citizens Online’s work to promote digital inclusion in North Yorkshire is working in partnership with local organisations. The problem of digital exclusion is too big for one single organisation to tackle. Training ‘embedded’ digital champions who are already working within partner organisations in North Yorkshire enables them to offer digital skills… Continue Reading Working with North Yorkshire organisations to deliver digital skills support

Helping North Yorkshire residents get online

Citizens Online has been working in partnership with North Yorkshire County Council, and all seven district councils in the county, to support as many people as possible with digital skills and access to technology, and to create a local network of organisations working on digital inclusion. Continue Reading Helping North Yorkshire residents get online

Introducing Digital Welcome – Supporting SMEs with essential digital skills

As we start to meet with friends and family and ease cautiously out of lockdown, more and more of us are asking, “What now?” Zoom was once a word once only used to describe racing cars; now it’s part of our daily lexicon. Video calls, chat apps and online social networks have provided a vital… Continue Reading Introducing Digital Welcome – Supporting SMEs with essential digital skills

Citizens Online launches research into Digital Exclusion in population screening programmes

We’re really excited to launch our research report into digital exclusion in population screening programmes in England. We were asked by Public Health England to undertake an in depth assessment of changes to the way the service is likely to communicate in future. PHE have plans to move away from printed information leaflets and increasingly directing the public towards information online: web pages, downloadable PDFs, animations and videos. Continue Reading Citizens Online launches research into Digital Exclusion in population screening programmes

We all need to be asking people about their digital skills

The recent Coronavirus crisis has taken us all by surprise. When you were making plans for 2020 I’ll bet they didn’t include being at home for 23hrs a day, queuing 2m apart to get into a supermarket, or home schooling your kids. The virus has highlighted how important digital technology is in helping most of… Continue Reading We all need to be asking people about their digital skills