Passionate about digital inclusion

Citizens Online work to ensure that no one is left behind in today’s digital age. We are merging with AbilityNet to support more digitally excluded people.

If you or someone you know, needs help with digital skills please call us on 0808 196 5883 for specialist support.

How we make a difference

Stay informed

Keep up-to-date with our digital inclusion work, hear our latest news, events, case studies and blog posts by signing up to our quarterly digital inclusion newsletter

Our Work

Digital Brighton & Hove

We support residents in Brighton & Hove to build digital skills and confidence. We also provide digital devices and data to those in need. We work in partnership and run a digital inclusion network with over 350 organisations.

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Digital Gwynedd / Gwynedd Ddigidol

We’re running regular digital skills sessions 12 locations all around Gwynedd. Join us for bi-lingual support with digital skills, confidence, devices and data packages for those in need.

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Help for people

We can provide support with digital skills from one of our trained Digital Champions. We offer a freephone Digital Skills Helpline for people who need help to get started.

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Support for organisations

Since 2000, Citizens Online has developed a wealth of experience in digital and social inclusion, digital skills, leadership and transformation.

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“It is the second time we have worked with the team at Citizens Online and it is always a pleasure. They are a great team who truly understand the challenges Councils, organisations and businesses face around Digital Inclusion. The team are incredibly motivated and work so seamless with internal staff. They are passionate, skilled and incredibly knowledgeable. Outputs are always so impactful and insightful demonstrating the collaboration that has been enabled through the work. The team also work so hard to handover work to ensure it can be as successful and valuable as possible.”

Joanne Blount
Head of Strategy and Engagement IT & Digital, Surrey County Council