Our current focus is our Switch offer — supporting digital inclusion partnerships in 20 areas. Through Switch, we are helping organisations to ensure no-one is excluded during digital service transformation.
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This work is funded in part by the National Lottery Community Fund, through Citizens Online’s participation in the One Digital programme. We contribute to the One Digital Community of Practice, a process of collective learning that is producing resources including a toolkit for organisations looking to start digital inclusion projects.
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As an organisation, Citizens Online is all about inclusion and equality of access, so the Disability Confident Scheme really resonated with us.
Signing up to the scheme has been incredibly helpful in enabling us to reevaluate our policies and procedures, training, and the culture in which we work.
Take advantage of this offer and benefit your residents, customers and service users!
We’re pleased to present our DBH Evaluation and Impact Report which highlights the key statistics, achievements and challenges of the past 2 years.
Around 133,000 people in Surrey can’t communicate, access content, complete a transaction, solve a problem or remain safe online, according to the Office for National Statistics.
To combat this, Citizens Online has teamed up with Surrey County Council to support residents lacking digital skills.