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Digital Champion Dan Richards helps a learner in Gwynedd
Digital Champion Dan Richards helps a learner in Gwynedd

Our current focus is our Switch offer — supporting digital inclusion partnerships in 20 areas. Through Switch, we are helping organisations to ensure no-one is excluded during digital service transformation.

Contact us to find out more.

This work is funded in part by the National Lottery Community Fund, through Citizens Online’s participation in the One Digital programme. We contribute to the One Digital Community of Practice, a process of collective learning that is producing resources including a toolkit for organisations looking to start digital inclusion projects.


Digital Brighton & Hove

We’re proud of our successful “deep-dive” digital inclusion project in Brighton & Hove, and the impact we’ve had across the city since 2016.

Digital Brighton & Hove

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Citizens Online has been at the heart of many transformative digital inclusion projects since 2000. This selection of videos shows the digital inclusion story in action, and gives a flavour of some of the work we have supported.
Digital Champions
Digital Champions

Dedicated Digital Champions provide digital skills support, training and leadership where it is most needed.

Our expertise
Our expertise

Since 2000, we have worked on over 50 digital inclusion projects across the UK. We’re proud of our award-winning approach.


Latest news

Citizens Online joins the Disability Confident Scheme

As an organisation, Citizens Online is all about inclusion and equality of access, so the Disability Confident Scheme really resonated with us.
Signing up to the scheme has been incredibly helpful in enabling us to reevaluate our policies and procedures, training, and the culture in which we work.

Our special offer

Take advantage of this offer and benefit your residents, customers and service users!