Our current focus is our Switch offer — supporting digital inclusion partnerships in 20 areas. Through Switch, we are helping organisations to ensure no-one is excluded during digital service transformation.
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This work is funded in part by the National Lottery Community Fund, through Citizens Online’s participation in the One Digital programme. We contribute to the One Digital Community of Practice, a process of collective learning that is producing resources including a toolkit for organisations looking to start digital inclusion projects.
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Dedicated Digital Champions provide digital skills support, training and leadership where it is most needed.
Since 2000, we have worked on over 50 digital inclusion projects across the UK. We’re proud of our award-winning approach.
People of all ages may experience digital inequality, but older people are more likely to be in this group. They are also at higher risk of being affected by the Coronavirus and being additionally socially isolated. This means they are more likely to be cut off from essential support without skills, confidence and access to…
It’s been over a year since we launched the new Tech for Good Brighton meetup. And what a year it’s been!
Citizens Advice are often at the heart of a local digital inclusion network, either as a delivery organisation with staff and volunteers helping out as Digital Champions, or as a strategic partner with deep insights into the local digital skills landscape.
Over the past year we have been fortunate to work in the gentle rolling hills of idyllic Dorset, helping the county council roll out their digital inclusion work.
They asked us to build on some impressive groundwork, and give recommendations of how to improve.