Read our Impact Report 2022 – 2023

Cover of Citizens Online Impact Report showing hands typing on keyboard

We’re delighted to publish the Citizens Online Impact Report for our work in 2022 / 2023. We are a small but mighty team and this report highlights the amazing impact we achieve through our collaborative approach. We are immensely proud of helping at least 2779 learners, distributing 475 devices and supporting 648 Digital Champions last year.

While our numbers are impressive, it’s the stories from learners that bring to life the positive difference our work makes. If you would like to read more stories about our learners, we regularly publish case studies here.

As well as working with learners we also support organisations to make sure their digital transformation is inclusive. More needs to be done to make digital inclusion part of everyday practice both in service delivery and design. There is no point in having brilliant digital services if your clients struggle to use them.

Do you know how digitally mature your organisation is? We can help to embed digital inclusion in your services. This will not only achieve cost savings, but also improve customer satisfaction and make your organisation resilient to future technological change. Contact us to find out more.