Citizens Online calls for digital skills shake-up

Leading Digital Skills charity Citizens Online has called for a radical change to the way the 6.8m offline adults in the UK are given skills training and support.The case for a systemic approach to digital skills

In a white paper jointly published today with channel shift experts, Trapeze Transformation, they say that current initiatives are unlikely to substantially reduce the Digital Divide and that a new “Systemic” approach is needed.

The research suggests that statutory bodies in local communities, including the local council, Job Centre Plus and Housing Associations, will only succeed in tacking digital exclusion if they collaborate with voluntary sector organisations to build an evidenced based “digital ecosystem”.

Read the research in full here

Our Projects



In Orkney, we are working closely with staff from partner agencies and other community planning partners, as well as with individuals and community groups, to both highlight the benefits of digital inclusion and to provide opportunities and support for local residents to go online.

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About Citizens Online

Citizens Online is a national charity that was set up to tackle the issues of digital exclusion, to make sure that the Internet is available to everybody and to help individuals and communities understand and gain the benefits of being online.

We work in a number of ways, offering a powerful approach to digital inclusion that can be both sustainable and scalable.

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Fix the Web

Fix the Web LogoPoor standards of web accessibility mean many disabled people are excluded from using big parts of the internet.

Fix the Web is offering a solution! Disabled people report problems in under a minute. Volunteers take these issues forward with website owners.

More about Fix The Web >

Case Studies

We have a number of Case Studies from the current Get IT Together programme.

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Citizens Online on Video

Project Coordinator Anita Kelly discusses Get IT Together - Northern Island.

See more Citizens Online videos >

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