Citizens Online calls for digital skills shake-up

Leading Digital Skills charity Citizens Online has called for a radical change to the way the 6.8m offline adults in the UK are given skills training and support.The case for a systemic approach to digital skills

In a white paper jointly published today with channel shift experts, Trapeze Transformation, they say that current initiatives are unlikely to substantially reduce the Digital Divide and that a new “Systemic” approach is needed.

The research suggests that statutory bodies in local communities, including the local council, Job Centre Plus and Housing Associations, will only succeed in tacking digital exclusion if they collaborate with voluntary sector organisations to build an evidenced based “digital ecosystem”.

Read the research in full here

Our Projects



The Gwynedd project is helping older people and people with disabilities gain basic IT skills using the Welsh language where possible.

More about Gwynedd >

About Citizens Online

Citizens Online is a national charity that was set up to tackle the issues of digital exclusion, to make sure that the Internet is available to everybody and to help individuals and communities understand and gain the benefits of being online.

We work in a number of ways, offering a powerful approach to digital inclusion that can be both sustainable and scalable.

More about Citizens Online >

Current Projects

Get IT Together LogoThe Get IT Together programme promotes digital inclusion amongst disadvantaged communities across the UK. The approach involves a 3-year community development process, managed by a full time project coordinator.

Whether you are helping others become digitally included or you need a little more support yourself, check out the resources on the Get IT Together website.

Alternatively, select the button below to find out more about a project near you.


Find a local project

Case Studies

We have a number of Case Studies from the current Get IT Together programme.

Read more Case Studies >

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