Citizens Online calls for digital skills shake-up

Leading Digital Skills charity Citizens Online has called for a radical change to the way the 6.8m offline adults in the UK are given skills training and support.The case for a systemic approach to digital skills

In a white paper jointly published today with channel shift experts, Trapeze Transformation, they say that current initiatives are unlikely to substantially reduce the Digital Divide and that a new “Systemic” approach is needed.

The research suggests that statutory bodies in local communities, including the local council, Job Centre Plus and Housing Associations, will only succeed in tacking digital exclusion if they collaborate with voluntary sector organisations to build an evidenced based “digital ecosystem”.

Read the research in full here

Our Projects



In January 2014, the Get IT Together - Cornwall project came to an official end. During the life of the project, Jay has helped over 2,500 learners to get online

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About Citizens Online

Citizens Online is a national charity that was set up to tackle the issues of digital exclusion, to make sure that the Internet is available to everybody and to help individuals and communities understand and gain the benefits of being online.

We work in a number of ways, offering a powerful approach to digital inclusion that can be both sustainable and scalable.

More about Citizens Online >

Current Projects

Get IT Together LogoThe Get IT Together programme promotes digital inclusion amongst disadvantaged communities across the UK. The approach involves a 3-year community development process, managed by a full time project coordinator.

Whether you are helping others become digitally included or you need a little more support yourself, check out the resources on the Get IT Together website.

Alternatively, select the button below to find out more about a project near you.


Find a local project

Case Studies

We have a number of Case Studies from the current Get IT Together programme.

Read more Case Studies >

Citizens Online on Video

Project Coordinator Anita Kelly discusses Get IT Together - Northern Island.

See more Citizens Online videos >

Latest News

  • Citizens Online release 2 year digital inclusion research findings

    Citizens Online release 2 year digital inclusion research findings

    The results of the two year Citizens Online Get IT Together Research study are now available. The study has found that after two years:  75% of learners are still online and 98% are regular internet users. There is a steady uptake in broadband installations, with 84% of learners having home broadband after two years. 80% […]

  • Get IT Together September 2014 Highlights Report

    Get IT Together September 2014 Highlights Report

    Find out what the Get IT Together Projects have been doing to help people gain digital skills across the UK. Here is our Get IT Together September 2014

  • Get Online Week 2014 events

    Get Online Week 2014 events

    The eighth national Get Online Week takes place 13-19 October #GOLW14 Get IT Together events: Barnsley Digital MOT sessions 10 am – 2pm Tuesday 14th October: Hoyland branch library Friday 17th October: Wombwell branch library Saturday 18th October: Barnsley Interchange Gwynedd 14/10 – Friog & Fairbourne Village Hall – 2pm on – Drop in taster […]

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