Creating a more digitally confident Brighton & Hove — it’s happening, join the ride

A Brighton rollercoaster

We’ve come to realise that there are some significant needs across the social sector regarding how to change organisational approaches to digital.
A change that requires new approaches, new skills and a new culture — a journey of discovery which staff, volunteers, leaders, trustees and service users alike need to embark on together. Continue Reading Creating a more digitally confident Brighton & Hove — it’s happening, join the ride

Citizens Online joins the Disability Confident Scheme

A disabled person using a computer with assistive technology. The person is pointing at or touching the computer screen.

As an organisation, Citizens Online is all about inclusion and equality of access, so the Disability Confident Scheme really resonated with us.
Signing up to the scheme has been incredibly helpful in enabling us to reevaluate our policies and procedures, training, and the culture in which we work. Continue Reading Citizens Online joins the Disability Confident Scheme

County council joins forces with charity Citizens Online to tackle digital exclusion

A digital champion supports an older person to use their tablet device.

Around 133,000 people in Surrey can’t communicate, access content, complete a transaction, solve a problem or remain safe online, according to the Office for National Statistics.
To combat this, Citizens Online has teamed up with Surrey County Council to support residents lacking digital skills. Continue Reading County council joins forces with charity Citizens Online to tackle digital exclusion

Carwyn gets online, and back to work

Carwyn Jones recently attended one of the Digital Drop In Sessions in the Porthmadog area looking for support. During the drop-in sessions Carwyn was helped by Rachel Martin, a Digital Champion with the Digital Gwynedd scheme, to set-up a new email address, organise his online job searches and completing benefit applications. After attending the sessions for three weeks he secured a new job in a local shop. Continue Reading Carwyn gets online, and back to work

Research and more support to build Dorset’s basic digital skills

Mike Watson helps Mary Witt get online at Dorchester library

Citizens Online is rolling out its award winning Switch approach to understand digital inclusion in Dorset better and make sure sufficient support is available to those who need it.
Cllr Andrew Parry, Dorset County Council’s cabinet member for skills, said: “The Routes to Inclusion programme has already achieved much; now we want to reach even more of our residents and enable them to get the best from the digital connectivity that is now available across Dorset.” Continue Reading Research and more support to build Dorset’s basic digital skills