Digital Brighton & Hove recently ran a day of ‘digital discovery’ for local charities and social enterprises keen to embark on their digital journey and start turning initial interest into action. Continue Reading Towards a more digitally confident third sector in Brighton & Hove – making change happen?
Carwyn Jones recently attended one of the Digital Drop In Sessions in the Porthmadog area looking for support. During the drop-in sessions Carwyn was helped by Rachel Martin, a Digital Champion with the Digital Gwynedd scheme, to set-up a new email address, organise his online job searches and completing benefit applications. After attending the sessions for three weeks he secured a new job in a local shop. Continue Reading Carwyn gets online, and back to work
Citizens Online is rolling out its award winning Switch approach to understand digital inclusion in Dorset better and make sure sufficient support is available to those who need it.
Cllr Andrew Parry, Dorset County Council’s cabinet member for skills, said: “The Routes to Inclusion programme has already achieved much; now we want to reach even more of our residents and enable them to get the best from the digital connectivity that is now available across Dorset.” Continue Reading Research and more support to build Dorset’s basic digital skills
137,000 people aged 16 or over in Kent (nearly 10% of the population) have never used the Internet, or last used it over three months ago. Citizens Online was appointed by a consortium of social housing providers in Kent to research digital inclusion challenges and report recommendation to address them.
During the research, Citizens Online engaged with over 50 organisations involved with digital inclusion work in the three focus areas. Continue Reading Citizens Online publish Digital Inclusion report on Kent Social Housing
Digital Champions are people who help to support the process of digital inclusion. In this blog, I focus on digital champions being deployed in a strategic way to support service transformation and other organisational agendas. Continue Reading A Strategic Approach to Digital Champions
Citizens Online is delighted to announce that a volunteer from its Digital Gwynedd project, has won the ‘Digital Volunteer’ category at the Wales Volunteer of the Year Awards 2018.
Martin Hunt, from Aberdesach, won the award for his role as a Digital Champion. He supports the local community to get online at free drop in sessions held every Friday at Penygroes Library. Continue Reading National award for Digital Gwynedd volunteer
Citizens Online is delighted to announce that its project, Digital Gwynedd, has supported the Welsh translation of an accredited training course to better help frontline staff in Wales support customers with digital skills.
The course, ‘Using your role to help customers get online’ explores how frontline members of staff can identify a person’s digital skill requirement, and then teaches light touch ways of engaging them in digital participation.
As a member of the Digital Champions Network, Digital Gwynedd facilitated the Welsh translation of the course with Digital Unite and with funding
from Digital Communities Wales and Gwynedd Council. Continue Reading New bilingual e-learning course helps people get online
This website and our social media accounts have been updated to reinforce our identity as digital inclusion experts, and to help us communicate more confidently about what we do and why we do it.
This blog post introduces the new site to the world, and explains some of the design and technical decisions we made. It has been quite a long process but now we are ready to launch! Continue Reading The Citizens Online website redesign