County council joins forces with charity Citizens Online to tackle digital exclusion

A digital champion supports an older person to use their tablet device.

Around 133,000 people in Surrey can’t communicate, access content, complete a transaction, solve a problem or remain safe online, according to the Office for National Statistics.
To combat this, Citizens Online has teamed up with Surrey County Council to support residents lacking digital skills. Continue Reading County council joins forces with charity Citizens Online to tackle digital exclusion

Carwyn gets online, and back to work

Carwyn Jones recently attended one of the Digital Drop In Sessions in the Porthmadog area looking for support. During the drop-in sessions Carwyn was helped by Rachel Martin, a Digital Champion with the Digital Gwynedd scheme, to set-up a new email address, organise his online job searches and completing benefit applications. After attending the sessions for three weeks he secured a new job in a local shop. Continue Reading Carwyn gets online, and back to work

Research and more support to build Dorset’s basic digital skills

Mike Watson helps Mary Witt get online at Dorchester library

Citizens Online is rolling out its award winning Switch approach to understand digital inclusion in Dorset better and make sure sufficient support is available to those who need it.
Cllr Andrew Parry, Dorset County Council’s cabinet member for skills, said: “The Routes to Inclusion programme has already achieved much; now we want to reach even more of our residents and enable them to get the best from the digital connectivity that is now available across Dorset.” Continue Reading Research and more support to build Dorset’s basic digital skills

Citizens Online publish Digital Inclusion report on Kent Social Housing

137,000 people aged 16 or over in Kent (nearly 10% of the population) have never used the Internet, or last used it over three months ago. Citizens Online was appointed by a consortium of social housing providers in Kent to research digital inclusion challenges and report recommendation to address them.
During the research, Citizens Online engaged with over 50 organisations involved with digital inclusion work in the three focus areas. Continue Reading Citizens Online publish Digital Inclusion report on Kent Social Housing

National award for Digital Gwynedd volunteer

Martin Hunt who has won a Wales-wide aware for his work as a Gwynedd Digital Champion.

Citizens Online is delighted to announce that a volunteer from its Digital Gwynedd project, has won the ‘Digital Volunteer’ category at the Wales Volunteer of the Year Awards 2018.

Martin Hunt, from Aberdesach, won the award for his role as a Digital Champion. He supports the local community to get online at free drop in sessions held every Friday at Penygroes Library. Continue Reading National award for Digital Gwynedd volunteer