Anna Dolphin started work as a Digital Champion with the Digital Brighton & Hove project in August. She reflects on her first weeks in the role… Continue Reading Introducing Anna
As witnessed during the Covid-19 pandemic, the power of communities and networks is in being able to draw on trusted relationships, both at individual and organisational levels, to tackle common challenges together. The foundations we’ve put in place in Brighton & Hove over the past few years, and the relationships and mutual trust we’ve built over this period, have been vital in enabling us to quickly react to the pandemic.
When we embarked on a new stage of the Digital Brighton & Hove project last summer, little did we know that we would end up recruiting a new local project team to help deliver tablets to vulnerable people, be providing remote digital skills support for people via Zoom and supporting a growing local network of local organisations needing to rapidly shift their services online.
This was at least the aim until Covid-19 hit all of our lives and disrupted the plan. But with disruption also comes opportunities and focus – and if ever there was a time to draw on the range of skills, experience and knowhow from our engaged local network, Covid-19 lockdown was it! Continue Reading Covid-19 and digital inclusion: Digital Brighton & Hove’s response so far
As we start to meet with friends and family and ease cautiously out of lockdown, more and more of us are asking, “What now?” Zoom was once a word once only used to describe racing cars; now it’s part of our daily lexicon. Video calls, chat apps and online social networks have provided a vital… Continue Reading Introducing Digital Welcome – Supporting SMEs with essential digital skills
We’re really excited to launch our research report into digital exclusion in population screening programmes in England. We were asked by Public Health England to undertake an in depth assessment of changes to the way the service is likely to communicate in future. PHE have plans to move away from printed information leaflets and increasingly directing the public towards information online: web pages, downloadable PDFs, animations and videos. Continue Reading Citizens Online launches research into Digital Exclusion in population screening programmes
The recent Coronavirus crisis has taken us all by surprise. When you were making plans for 2020 I’ll bet they didn’t include being at home for 23hrs a day, queuing 2m apart to get into a supermarket, or home schooling your kids. The virus has highlighted how important digital technology is in helping most of… Continue Reading We all need to be asking people about their digital skills
Understand community needs in the Coronavirus pandemic. Find surgeries with lower levels of digital engagement, and/or higher numbers of older people. Continue Reading Citizens Online launches digital exclusion GP surgery map
The All Party Parliamentary Group on Social Integration will hold two virtual evidence hearings on Zoom next week, as part of its ongoing inquiry into efforts to reach isolated groups during the COVID-19 crisis. An initial session on Tuesday 14 April will look specifically at how digital divides are impacting on groups and individuals. Continue Reading MPs COVID-19 INQUIRY ASKS IF DIGITAL DIVIDES ARE INCREASING ISOLATION
People of all ages may experience digital inequality, but older people are more likely to be in this group. They are also at higher risk of being affected by the Coronavirus and being additionally socially isolated. This means they are more likely to be cut off from essential support without skills, confidence and access to online help. We are concerned about the possible implications and are determined to put our knowledge and experience to good use. Continue Reading Citizens Online Calls for Free Internet For All during Covid-19
It’s been over a year since we launched the new Tech for Good Brighton meetup. And what a year it’s been! Continue Reading Tech for Good Brighton — One Year In
Citizens Advice are often at the heart of a local digital inclusion network, either as a delivery organisation with staff and volunteers helping out as Digital Champions, or as a strategic partner with deep insights into the local digital skills landscape. Continue Reading Citizens Advice and digital inclusion