Digital inclusion in banking: A partnership approach

As we all move towards a more digital, connected future, it is crucial that anyone who wants to use the internet can feel confident using digital devices and staying safe online. Managing money online is a key area where people often need support. Providing digital inclusion support in banking can help people access vital services… Continue Reading Digital inclusion in banking: A partnership approach

Working with North Yorkshire organisations to deliver digital skills support

A key part of Citizens Online’s work to promote digital inclusion in North Yorkshire is working in partnership with local organisations. The problem of digital exclusion is too big for one single organisation to tackle. Training ‘embedded’ digital champions who are already working within partner organisations in North Yorkshire enables them to offer digital skills… Continue Reading Working with North Yorkshire organisations to deliver digital skills support

Putting the pieces together – Michael’s story

Michael is retired and lives with his four dogs. He enjoys model making. Michael called the Digital Brighton & Hove Support Line, and now has a laptop through the TechTakeBack refurbishment scheme. This has helped him to be more independent. Continue Reading Putting the pieces together – Michael’s story