Building confidence with digital skills – Richard’s Story

Citizens Online are working with Torus Foundation to deliver digital skills support to residents of Torus sheltered housing schemes. Richard is 82 and lives in a sheltered housing scheme in Warrington. He has been attending digital skills sessions and building confidence with digital skills. Brushing up on digital skills Richard had some experience in using… Continue Reading Building confidence with digital skills – Richard’s Story

The many benefits of being online: Margaret’s story

Margaret is 82 and is a resident in one of Torus’ sheltered housing schemes in Warrington where Citizens Online are delivering digital skills sessions in partnership with Torus Foundation. Margaret owned a tablet which she used occasionally to access the internet, but like many people she was worried about security online. She has found out… Continue Reading The many benefits of being online: Margaret’s story

Digital inclusion in banking: A partnership approach

As we all move towards a more digital, connected future, it is crucial that anyone who wants to use the internet can feel confident using digital devices and staying safe online. Managing money online is a key area where people often need support. Providing digital inclusion support in banking can help people access vital services… Continue Reading Digital inclusion in banking: A partnership approach

Working with North Yorkshire organisations to deliver digital skills support

A key part of Citizens Online’s work to promote digital inclusion in North Yorkshire is working in partnership with local organisations. The problem of digital exclusion is too big for one single organisation to tackle. Training ‘embedded’ digital champions who are already working within partner organisations in North Yorkshire enables them to offer digital skills… Continue Reading Working with North Yorkshire organisations to deliver digital skills support